Why Insurers Choose Us

When you choose us as your telematics provider, we don’t just hand over an app or an SDK and let you figure it out. We pride ourselves on being able to offer a Global full-service solution, that offers end-to-end and product lifecycle support. As part of our process, we aim to simplify your operations by serving as your single-source provider for everything your connected insurance program needs.

We offer:

• Telematics hardware and data – OBD, Bluetooth devices and insightful data outputs, with secure data warehousing
• Mobile app development – white label or SDK enhancing an existing solution
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• Dynamic and strategic policyholder communications which focus on onboarding and long-term engagement
• A unique lens on appropriate marketing/UX/UI for your audience
• Device fulfillment logistics and branded packaging

These are just some of the services that come with working with us and ultimately for your program it means: faster time to market, reduced resource demands, streamlined operations with fewer third-party dependencies, and full-service UBI support every step of the way — from pre-launch through post-launch.

What does this mean for your business needs?

• Access to a highly experienced team of insurance technology specialists
• Faster time to market with clear, structured project management
• Streamlined operations with comprehensive product and triage training
• Full-service UBI support (pre-launch, during launch phase and post-launch)
• Simplified operational process by serving as your single-source provider
• Continual optimization from our Professional Services team and your dedicated Account Manager

A partner you can rely on.

At IMS, we’re more than just a technology vendor — we come from the insurance world. We’ve run our own insurance arm, which means we understand the operational, regulatory, and strategic realities insurers face every day. This gives us a unique edge in building solutions that truly work in practice, not just in theory.

Plus, with over two decades of telematics leadership and successful UBI deployments across North America, the UK, and Europe, our global team of UBI experts combines decades of experience with deep insurance knowledge. We will help avoid common pitfalls, meet compliance requirements, and design engaging programs that align with real-world underwriting and business goals.

Partnerships are built on trust and transparency, and we’re committed to acting in the best interests of your insurance business and your users.

We have a proven track record of delivering strong program results worldwide, working with a diverse range of insurance partners, from local providers to global leaders.

• Our tried and proven B2C digital insurance experience is reflected in programs that genuinely solve challenges – not just for your business, but for the industry at large.
• Our team consists of globally recognized insurance veterans with experience across claims, program management, business case planning, sensor technology, data science and more.
• As a leading connected insurance partner, we own the industry’s most critical patents, including critical global mobile telematics patents – this ensures your decisions are covered, and your investments are safe without risks.

Whether you’re launching your first usage-based insurance (UBI) program using telematics data or looking to enhance an in-market one, success depends on more than just offering discounts. As UBI becomes the norm, standing out means delivering real value — to both your business and your policyholders.

Our solutions support everything from program design and mobile app delivery to data capture, scoring, and ongoing optimization. We are flexible, fast to launch, and built to support evolution and scale, helping you bring a compelling, differentiated and engaging UBI program to market with confidence.

Our award-winning DriveSync® platform with modular architecture is designed to support your UBI program today and evolve with you over time. Whether you’re launching a regional pilot or scaling across multiple lines and geographies, our solution grows with your needs — without sacrificing performance or customization.

How you benefit from this: 

• Future-proof your UBI investment with a scalable, modular platform

• Launch small, scale fast

• Rapid adaptability to market and regulatory changes

Highly configurable platform

We provide fully customizable and personalizable solutions

Whether you’re looking to configure a standalone app, or embed the IMS One App SDK into your existing service, or optimize an existing in-market telematics program, we’ve got you covered!

• Choose from a range of data collection sources.
• Configure app and portal interfaces to deliver a unique customer experience.
• Select the means to coach and communicate with drivers.
• Configure scoring to map to driver behavior and actuarial levels.
• Add or build new services or components to enrich your program.

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  Enhanced Data Feeds

  Actuarial Grading Score

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  Customer Care & Support

  Scalable customer support options available to support program growth

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  Program Management & Support

  We provide program administration tools and reporting alongside, dedicated assistance with training, adoption and retention plans.

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  Logistics & Fulfilment Solutions

  Operational assistance, including forward/reverse logistics, provisioning and enrolment

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  Systems Integration

  Seamless integration with external applications and corporate systems

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  System & Data Management

  Scalable IT architecture with data warehousing and security

Talk about portals/customer support/customer success

Why insurers choose IMS

Client logos and testimonials